Refund And Return

At Opus International Artist Forum, we strive to provide the highest quality services and products to our members. We understand that sometimes things may not work out as expected, so we have established this refund policy to ensure customer satisfaction.

1. Overview

This refund policy outlines the conditions and procedures for obtaining refunds for our services and products.

2. Eligibility for Refunds

Refunds are available under the following conditions:

  • Workshops and Events:

    • Cancellations made at least 15 days before the scheduled event will receive a full refund.
    • Cancellations made within 15 days of the event will not be eligible for a refund.
    • Note: Refund policies for workshops may vary. For residential workshops, cancellations must be made at least 90 days before the workshop date to be eligible for a refund.

  • Membership Fees:

    • Annual membership fees are non-refundable. If you experience issues with your membership, please contact our support team for assistance.

  • Online Courses:

    • Refund requests for online courses must be made within 14 days of purchase.
    • To be eligible for a refund, the course must not be more than 25% completed.

3. Process for Requesting a Refund

To request a refund, please contact our support team at opusinternationalartistsforum@gmail.com with your order details and the reason for the refund. Our team will review your request and respond within 5 business days.

4. Refund Processing Time

Approved refunds will be processed within 10 business days. Refunds will be issued to the original payment method used during purchase.

5. Non-Refundable Items

The following items are non-refundable:

  • Customized products or services
  • Digital downloads and resources
  • Donations or contributions

6. Changes to This Policy

We reserve the right to update or change this refund policy at any time. Changes will be effective immediately upon posting on our website.

7. Contact Information

If you have any questions about our refund policy, please contact us at opusinternationalartistsforum@gmail.com.